Merchant Guides
Merchant Newslink
- NCB Merchant Newslink - September 2024
- NCB Merchant Newslink - July 2024
- NCB Merchant Newslink - March 2024
- NCB Merchant Newslink - December 2023
- NCB Merchant Newslink - January 2022
Merchant Security
PCI DSS Merchant Compliance Programme
The Payment Card Industry’s Data Security Standards (PCI-DSS) provides guidelines for the safety and security of cardholder data across the globe. These standards are designed to prevent theft and fraudulent use of cardholder data and compliance with these regulations are mandatory internationally.
As a merchant who accepts payments via debit and credit cards, you are required to complete a Merchant Compliance programme to demonstrate that you are compliant with the established Data Security Standards. To assist with this, we have engaged an external partner, Viking Cloud (formerly Sysnet Global Solutions), which will contact you and provide further information on how to complete this programme.
But before you get started, please review the documents below, which provide all the information you need to know:
- PCI DSS Merchant Introduction letter
- PCIDSS FAQ
- POS Terminal Inspection Form
- Physical Inspection Check List
- Credit card Identification
- NCB EFT Server User Manual
For more information about the Merchant Compliance Programme, please contact your Merchant Representative or our 24 hour Customer Care Centre at 876-935-2600
Having issues with completing the SAQ?
If you need any help getting started or working through the compliance process, please feel free to contact Viking Cloud Support via the following channels:
- Telephone 1-888-543-4743
- Email: [email protected]
- Select the Live Chat tab on ncbmerchantsecure.com
Contact NCB Card Centre via our Customer Call Centre:
Tel: 888-NCB-FIRST(622-3477)
Email: [email protected]
Europay, Mastercard and Visa (EMV) Solutions
The following documents provide an overview of the services offered by NCB.
If you are interested in any of our merchant solutions, complete the form below for a representative to contact you.
