The ideal NCB employee is CUSTOMER OBSESSED and proactive in promoting the interests of customers; demonstrating ownership of the outcome and encourages team members to do the same. They are COLLABORATIVE and look forward to supporting other members of formal and informal groups in the pursuit of common missions, vision, values and mutual goals. Having an affinity for DIGITAL LITERACY they effectively use digital technologies to access, navigate, evaluate, comprehend, create and share information, knowledge, ideas and expertise. In addition to this, they are the consummate AGILE LEARNER who possesses the ability to learn, adapt, and apply themself in constantly ambiguous conditions.