Divisions

Group Risk Management

Responsible for the identification, assessment, measurement, monitoring and shared-management of the principal risks faced by the Organization with particular emphases on credit and market risk.

Corporate, Commercial & Consumer Banking

Largest division in the bank, which provides retail banking services including Commercial Banking, Cards and Remittance solutions across all delivery channels; namely, branches, electronic channels and the Customer Care Centre.

Treasury & Correspondent Banking

Responsible for the management of interest rates, liquidity and foreign exchange risks as well as local financial institutions and correspondent banking relationships.

Payment Services

Charged with developing, promoting and facilitating secure, convenient and flexible electronic payments solutions. Also responsible for driving the acceptance of all NCB and non-NCB issued cards via electronic channels.

NCB Capital Markets Ltd. (NCBCM)

The wealth and asset management arm of the NCB Group offering investment options and advice for institutions and individuals. NCB Capital Markets Ltd. also has oversight for other subsidiaries within the NCB Group. It is one of the largest dealers of primary debt offerings by the Government of Jamaica and is one of the largest stock brokerage firms in Jamaica.

NCB Insurance Agency & Fund Managers Ltd.

Offers a wide range of products and services that are geared to meeting the insurance, long-term investment, and pension needs of individual and group clients.

Group Legal and Compliance Division

The Group Legal and Compliance team provides the Bank and its Subsidiaries with sound advice, leadership and direction on all legal and regulatory matters. Additionally, the Division also has direct oversight of the compliance and corporate secretarial responsibilities of the Organization.

Group Information Technology Division (GOTD)

The Group Operations and Technology Division is responsible for implementing initiatives to promote operational efficiency across the entire NCB group. The Division is also accountable for the formulation of the technology direction of the IT Division by ensuring the effective management, efficient functioning and satisfactory availability of the Organization’s IT resources.

Group Human Resources and Facilities Division

Responsible for ensuring that the business has the right capability, capacity and requisite organization design so that employees are fully engaged, work collaboratively and possess an in-depth understanding of the Organization and the drivers that create value. Additionally, the Division manages all company facilities; Group procurement; and is responsible for safety, security and environmental planning.

Group Finance

Group Finance's span of control includes financial reporting, taxation and regulatory reporting for the Bank and its Subsidiaries. The Division's mandate includes monitoring the performance of the Organization against strategy and budget while ensuring that strategic and operational objectives are achieved in the most effective and efficient manner.

Group Internal Audit Division

An independent, objective, assurance and consulting function designed to add value and improve the operations of NCB Jamaica Limited and its Subsidiaries. The Division helps NCB Group to accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, internal control and governance processes.

Group Marketing, Communications, Analysis and Digitization

Responsible for the marketing, communications and corporate philanthropic policies and functions of the Group. The Division is also responsible for driving the bank’s digitization agenda and enterprise information management focus.

Non-Branch Channels Division

The Non-Branch Channels division is charged with ensuring the delivery of fast, simple, reliable & secure channel alternatives to our customers. We seek to create an omni channel distribution network which compels customer to select electronic Channels as their first choice for transaction and service fulfilment. The division has responsibility for the Internet Banking, Mobile, ABM, Kiosk, IVR, and Customer Care channels.

DIVISIONS

Where Do You Fit?

OUR DIVISIONS