Newsroom

Schedule of Maintenance Exercises 29 March 2017

We will be conducting system maintenance exercises as follows:    

  • Thursday, March 30 [12am – 6am]  
  • Monday, April 3 [12am – 6am]  

During this period, debit and credit card transactions at NCB Point of Sale (POS) will be unavailable.

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NCB trading as NCB Financial Group on JSE 23 March 2017

With the swipe of a finger across a screen, the NCB Financial Group Limited (NCB Group) ceremoniously began trading on the Jamaica Stock Exchange (JSE) causing the old identifier for National Commercial Bank Jamaica Limited (NCB) to cease trading on the JSE.

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Nadeen Matthews - 2017 Young Global Leader 22 March 2017

A Jamaican woman has been selected as the sole representative of the English and Spanish-speaking Caribbean in the World Economic Forum’s 2017 cohort of Young Global Leaders (YGL), a high profile, growing network of bold and action-oriented young leaders from across the world.

Nadeen Matthews, Chief Digital and Marketing Officer for the NCB Group, joins the ranks of an august group including Mariame McIntosh Robinson, Imani Duncan Price and Marlene Malahoo Forte - who were also selected in previous years for outstanding contributions in their respective fields.

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NCB Group finances Royalton expansion 22 March 2017

With the successful completion and opening of three hotels on the island, Blue Diamond Hotels and Resorts (BDHR) is seeking to further expand operations in Jamaica, through financing from National Commercial Bank Jamaica Limited’s - Corporate Banking Division and NCB Capital Markets Limited (NCBCM). 

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Register your Token by April 17 20 March 2017

One month remaining to register Security Tokens!

The security upgrade of NCB’s online banking platform to use RSA security tokens continues, with one month remaining for customers to register as security access via tokens become the norm. A dedicated phone line and team have been activated to ease the transition process for customers who are yet to complete the registration of their tokens.

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System Maintenance on Internet Banking 16 March 2017

We will be conducting a system maintenance exercise this Saturday, March 18 at 9 am to Monday, March 20 at 2 am. During this period, internet banking - NCB Online and NCB Business Online - will be unavailable.

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NCB Suspends Dormant Charges 15 March 2017

National Commercial Bank Jamaica Limited (NCB) remains committed to a high quality of service delivery for optimal customer satisfaction and experience. As part of our periodic and annual reviews of the delivery of our products and services, we have reviewed the matter of dormant fees. Effective immediately NCB will suspend charges applied to local and foreign currency accounts arising from them being classified as dormant.

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Upgrade Exercise this Monday, 1am – 6am 12 March 2017

We wish to advise that a scheduled upgrade exercise will be conducted this Monday, March 13 between 1am – 6am. During this period, the following NCB debit card transactions via NCB Online, Point of Sale (POS) terminals and Automated Banking Machines (ABMs) will be impacted.

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Completion of Security Upgrade this weekend 11 February 2017

The implementation of security tokens on our Retail Internet Banking platform (NCB Online) will be completed this weekend between Saturday, February 11 at 8pm to Sunday, February 12 at 4am. During this period, NCB Online and NCB Business Online will be inaccessible.

No other channel will be affected.

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NCB seeks to inspire women through film 06 February 2017

At a time when gender-based violence against women and children has emerged as a concern in local media, the NCB Foundation (NCBF) has set out to empower women and girls through a screening of the movie “Hidden Figures” inviting women only.

The critically acclaimed and box office smash hit, “Hidden Figures” uncovers the story of a group of three African-American female professionals whose contribution to historic work at the National Aeronautics and Space Administration (NASA), until now, was virtually unknown. Katherine G. Johnson, Dorothy Vaughan and Mary Jackson were the brains behind the launch of a male astronaut, John Glenn, into orbit. Despite racial strife and segregation, among other challenges, the women defied gender and racial lines to inspire generations of men and women. Their work single-handedly turned around the ‘Space Race’ between the United States and the then Soviet Union (USSR), now Russia. 

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Online System Upgrade this weekend 02 February 2017

We wish to advise that an upgrade exercise will be conducted for the implementation of security tokens on our Retail Internet Banking platform (NCB Online). This activity is scheduled for Saturday, February 4 at 6pm to Sunday, February 5 at 4am. During this period, access to NCB Online may be impacted.

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Security Tokens roll-out for Online customers 01 February 2017

With the growing threat of cyber-crimes globally, businesses across several industries have increased their investments in security technology to protect their customers and their business operations.

Within this context, National Commercial Bank Jamaica Limited (NCB), as part of its strategy to enhance the security of its online platform to protect customers from fraud, internet scams and other cyber threats, recently introduced the RSA SecurID token (security tokens) to its business customers. RSA SecurID is a globally recognised security tool utilised by many banks to protect confidential customer information and assets.

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NCBIC makes its services more convenient 23 January 2017

NCB Insurance Company Limited (NCBIC) customers islandwide can now make insurance requests via email and fax, eliminating the need to visit branches.

Earlier last month, NCBIC began accepting submission of requests via electronic platforms, allowing customers to conduct business remotely, while enjoying the same processing times. Under this new allowance, customers across its growing network, who sign up for the service, will be able to make several requests including withdrawals or partial surrenders, make  balance inquiries, check premium frequency, as well as make changes to mailing address on record. Each request is confirmed before processing via a verification call to the policy owner.

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NCB pilots ‘Loan at ABM’ solution 06 January 2017

Building on its legacy of innovation, National Commercial Bank Jamaica Limited (NCB) recently launched the pilot of its Loan at ABM solution. It is a first not only in Jamaica but also the English-speaking Caribbean.

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Customers Can Now Open Accounts Online 06 January 2017

National Commercial Bank Jamaica Limited (NCB) recently introduced a new digital solution which allows its existing customers to open new savings and current accounts online without visiting a branch. The Bank of Jamaica (BOJ) approved upgrade, which represents a first for the local banking and finance industry, offers added convenience while improving customer satisfaction.

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NCB Hosts Annual General Meeting 31 December 2016

National Commercial Bank Jamaica Limited is scheduled to have its Annual General Meeting on Friday, January 27, 2017 at 9:30 a.m. at the Jamaica Conference Centre, 14-20 Port Royal Street, Kingston.  At this meeting approval will be sought for a Scheme of Arrangement.

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